Refund policy

Changed your mind? Decks from our standard range can be returned within 14 days of delivery for a full refund, as long as they're unused and in their original packaging. Contact us through the contact page with your order number and we'll send you return instructions. Return postage is at your cost unless the item arrived damaged or faulty.

Custom decks are made to order with your own artwork, so they can't be returned or refunded once you've approved your proof, unless they arrive damaged or with a printing fault. If that happens, send us a photo within 48 hours of delivery and we'll reprint it free of charge.

Damaged in transit? Every deck is inspected and packed by hand, but if yours arrives damaged, email a photo of the deck and the packaging within 48 hours and we'll send a replacement straight away.

Refunds are made to your original payment method within 5 working days of us receiving the return. Your statutory rights under the Consumer Rights Act 2015 aren't affected by any of the above.